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Privacy and Refund Policies

PRIVACY


This Privacy Policy addresses privacy concerns of visitors to paternityexpress.com. We respect the privacy and security of our patrons. Our goal is to maintain your trust and confidence in handling your personal information.

Information you provide - Any information we request, such as your name, address telephone number email address, credit card information and or other identifiable information is used solely for the purpose of processing your test request. Similar information will be requested for online orders.

Security of Personal Information - Safeguarding your personal information is our priority. We protect any information collected by maintaining physical, electronic, and procedural safeguards that meet or exceed applicable law. Our employees are trained in the proper handling of personal information. Whenever we use other independent specimen collection facilities to provide services for us, we require them to protect the confidentiality of personal information they receive. We do not trade, sell, lease, or rent any information about our clients personally or otherwise, however, we will comply with subpoenas and / or court orders. We reserve the right to use this information to establish or exercise our legal rights or defend against legal claims.

Release of Test Results - We do not release test results to unauthorized individuals. Test results will only be released to the test participants, legal guardian(s) in the case of a minor or mentally challenged individual, an attorney or doctor of record.

Links to Other Sites - This website contains links to other Web sites, sites that are maintained by organizations that are not affiliates of Paternity Express. We are not responsible for the privacy practices or the content of such Web sites, and we encourage you to view their privacy policy posted on each site to confirm that the site's policies are acceptable to you.


REFUND


Refunds may be considered at the discretion of Paternity Express and may be subject to administrative and handling fees. Partial payments and deposits are non-refundable. No refunds shall be issued if Services have been completed.


 

© 2014 Paternity Express
Our "Testing Labs" are certified by The American Association of Blood Banks, the United States Department of Health and Human Services, CLIA, and the New York State Department of Health footer